Privacy Policy
Effective date: January 1, 2026
Therapy Cove, PLLC ("Therapy Cove," "we," "us," or "our") respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit therapycove.com (the "Site"). It applies to information collected through the Site only.
A note about your health information
This policy covers our website. Protected health information that you share once you become a client, including anything in your clinical record or client portal, is governed separately by our Notice of Privacy Practices and by HIPAA. Submitting a contact or scheduling request through this Site does not create a treatment relationship.
Information we collect
We collect information you provide directly to us, such as your name, email address, phone number, and any details you include when you complete a contact form, request an appointment, or sign up for communications. We also automatically collect certain technical information when you visit, including your IP address, browser type, device information, pages viewed, and how you arrived at the Site. This is collected through cookies and similar technologies.
How we use your information
We use the information we collect to respond to your inquiries, schedule and coordinate consultations, send you information you have requested, operate and improve the Site, understand how visitors use the Site, and meet our legal and professional obligations.
Cookies and analytics
The Site uses cookies and third-party analytics and advertising tools, which may include Google Analytics and Google Ads, to understand Site traffic and measure the performance of our outreach. These tools may collect information about your visits over time and across websites. You can control cookies through your browser settings, and you can opt out of certain Google advertising features through Google's Ads Settings.
How we share information
We do not sell your personal information. We share information only with service providers who help us operate our practice and Site, such as our scheduling, analytics, advertising, payment, and electronic health record vendors, and only as needed to perform those services. We may also disclose information when required by law or to protect the rights, safety, or property of Therapy Cove, our clients, or others.
Data security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security. Please do not send sensitive health details through the Site's contact forms or by email. Use our secure client portal for anything clinical.
Your choices
You may opt out of marketing emails at any time using the unsubscribe link. You may request that we update or delete the contact information you have submitted through the Site by reaching us at the address below.
Children's privacy
The Site is intended for adults. We do not knowingly collect personal information from anyone under 18 through the Site. If you believe a minor has provided information through the Site, please contact us so we can remove it.
Third-party links
The Site may link to other websites we do not control. We are not responsible for the privacy practices of those sites, and we encourage you to read their policies.
Changes to this policy
We may update this Privacy Policy from time to time. The "Effective date" above reflects the most recent version. Continued use of the Site after changes are posted means you accept the updated policy.
Contact us
If you have questions about this Privacy Policy, contact us at hello@therapycove.com.